Distribution Bargain - N 2

Summary

This chapter talked about the basic element of a distributive bargaining situation which can be explained into 3 points; Opening, Target, and Resistance point. Each of these elements is foundational to understanding how negotiation works.

There are some tactics to achieve the bargaining and some deals to handle the other party’s resistance point negotiation.

This chapter also mentioned "bargaining mix" and the stucture of distributive bargaining. Finally, distributive bargaining skills are important at the value claiming stage of any negotiation.

Creating Leadership Document Chapter - L 2

Summary

In this chapter I had learned to do as the following:

-Select the most effective written communication medium.
-Create individual or team documents.
-Organize document content coherently.
-Conform to content and format expectations in correspondence.
-Include expected contents in reports.-Format business documents effectively.

Leadership documents are correspondence and reports by which manager and executives assert their influence in a wide range of organization settings. Leaders write correspondence several times daily.They also write different kinds of reports, from complicated studies and white papers with recommendation and pages of analysis to shorter progress reviews.

This chapter also provides this information how to conform to content and formatting expectations in correspondence (Letters, Memos, and E-mails), and including expected content in reports. Many reports serve multiple purposes such as informing, instructing and persuading.

This chapter focused on helping us to create leadership documents the accomplish our communication objectives.In addition,this chapter we have come across the idea of achieving coherency by using a logical structure and effective organization and by making sure your document conform in content and format to typical business expectations.

Nature of Negotiation Chapter - N1

Summary

In this chapter I explored four key elements for negotiation process:
1. managing interdependence
2. engaging in mutual adjustment
3. creating or claiming value and
4.managing conflict.
The author talked about the characteristics of Negotiation situation which are composed of two or more parties who need each other. The author also described the definition of conflict, its level, and its dysfunctions in order to understand how to manage the conflict. There are five major strategies for Conflict Management as follow: Contending, Yielding, Inaction, Problem solving and Compromising.

Leadership Communication Chapter- L1

Summery

In this chapter I had learned to do as the following:

- establish a clear communication purpose
- develop communication strategy
- analyze the audience
- organize written and oral communication effectively

This chapter goal is about the leadership communication which emphasized on establishing a clear purpose developing a communication strategy, analyzing an audience, and ensuring we use the most effective organization structure. And those criteria are as follow as traditionally defined in business, strategy and consists of two pieces:

1. Determining you goals

2. Developing a plan to achieve them.

The same definition applies to communication strategy.
Firstly, I have to determine exactly what the goal or purpose is in communicating with the audience, and then decide how best to accomplish that purpose. Communicating with anyone inside or outside an organization without stopping to develop a strategy and analyze the audience could potentially harm both me and the organization. At a minimum, not developing a strategy could prevent messages from reaching audiences as you intend. A sender can eliminate most of the interferences or barriers to successful communication by taking time to develop a strategy and analyze audience. Whenever I have clarified our purpose, conducted the audience analysis, and created the strategy, we're getting ready to choose the best way containing good organization to present our ideas to the audience by both written and oral.

Letter of Introduction; My self

Hello everyone. My name is Suapsit Puttikaew and my nick name is O. My home country is Thailand, I think everyone know my country. I stay in U.S.A. almost 8 months in Richmond,CA. I have plan to study Master Degree, MBA, and improve my English skill.
I graduated bachelor degree in Faculty of Humanities in major English. I used to work in the international company as a Sales Representative and Marketing for 1 year and 6 months. I usually wacthing T.V. and play the internet in my free time. I am also love to play soccer and run around my neighborhood.
Now, I study at the Lincoln University in MBA program and I hope I will receive the good education and good friend in here. I don't know my future is, but I will do my best.
Impossible is Nothing !